Organizations in the private and public sectors are under increasing pressure to improve their performance in terms of efficiency, quality and service and become more competitive. Management in the modern world is also becoming increasingly complex. Organizations are required to establish a network of collaborators both for sourcing the materials and services they need to perform their operations, as well as for providing and selling their own products and/or services. With the impact of globalization and improvement in logistics and transportation capabilities, the performance of this network becomes more and more critical in the success of the operations of an organization. Supply Chain Management deals with the design and execution of this collaboration from the most upstream provider through all the different steps and organizations required downstream until the product or service reaches the customer. Recent literature is rich with examples of firms whose success or failure is mainly attribute to the effectiveness of this supply chain.


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